Frequently Asked Questions

FAQ’s

How do I know what size tag is best for my pet?

We offer three different sized tags; 1” circle, 1.5” circle, and 2” circle.

1” circle tags are best for dogs under 10lbs, most cats and other small pets.

1.5” circle tags are universal, meaning dogs and cats of any size can comfortably wear our 1.5” tags.

2” circle tags are best for dogs over 40lbs and other large pets, they’re not typically suitable for cats.

How do I clean my tag?

All our tags are water-proof, dirt-proof, and stink-proof. You can easily clean them with a mild dish soap and warm water. You can also use wet-wipes to clean your tags. Be sure to rinse your tags after using wet wipes and don’t use products with over 70% alcohol to prevent dulling.

What should I do when I receive my tag?

The first thing you should do when you receive your tag is to cleanse the tag’s energy. You can do this by setting your tag out in the moonlight for a bit or you can use another cleansing method of your choosing. Some other methods include smudging with sage, sound cleansing, cleansing with selenite, etc.

After your tag is cleansed you can then set your intention and thank your tag for serving you. See our step-by-step guide to get the most our of your crystal tag.

How do I know when to recharge my tag?

When deciding when to recharge your tag, you should first revisit the intention that you set after the previous cleansing. For example, if you have an Amethyst tag and your intention was to help your pet with separation anxiety, ask yourself if the tag is still serving its purpose. If it seems like your pet isn’t receiving the same amount of healing from when you first cleansed your tag, it may be time for a new cleansing.

Have a different question?

Contact us directly by emailing crystalsandcanines@gmail.com or message us on Instagram or Facebook!